FAQs

 

Where does Clean Sailors ship from?

We ship from our place in London, UK

Where does Clean Sailors ship to?

As long as you've a valid postal address, you can receive our products!

We ship internationally. Shipping prices are given at checkout

Please contact us if you have any questions, we are happy to help

How long will my order take to be delivered?

​Given our current context, we have reduced our shipments to twice a week

If you live in the UK, your order should be with you within one week

International deliveries will take a little longer - you can expect to receive your Clean Sailors parcel within 10-14 days

 

Can I get a refund?

We do accept returns. For more information, please visit our Shipping and Returns page

How can I stay in touch?

Sign-up to our newsletter on our homepage! We'll keep you updated with news, launches, and stories from Clean Sailors and beyond

You can also find us on Instagram, Facebook and Twitter, where we also pick up DM's.

If you have any questions or queries about anything Clean Sailors related, please use use our Contact us page - we'll respond to you within 24 hours

Feedback is always welcome, too!

 

I have some questions about my order, who can I speak to?

Please use use our Contact us page. All correspondence is monitored daily and we aim to respond to you within 24 hours

 

I would love to write for / write about / partner with / work for Clean Sailors - who should I speak to?

Well, we'd love to hear from you!

Please use use our Contact us page. All correspondence is monitored daily and we aim to respond to you within 24 hours